Privacy Policy

Privacy Policy

Introduction

At https://rv-repair-edinburg-texas.rgvtruckparts.com, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, or products. Our commitment to transparency and compliance with global privacy regulations forms the basis of this policy.

Scope

This privacy notice is applicable across all digital assets owned and operated by Rv Repair Edinburg Texas, including but not limited to our websites (https://rv-repair-edinburg-texas.rgvtruckparts.com), mobile applications, online services, and any other platforms we may offer in the future. However, please note that this policy does not extend to third-party platforms or services that you access through links on our site, as they have their own privacy policies which govern how they handle your data.

Processing Activities

Our Privacy Policy guides interactions when:

  • You register and use our applications or services as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • We communicate with you via email, phone, or text messages/SMS for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect several types of personal information, including:

  1. Account Information: Details associated with your user account, such as username and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Information: We may collect data related to your financial status or creditworthiness for specific services or promotions.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers and mobile phone numbers for push notifications and analytics.
  6. Location Data: Information about your geographical location when you interact with our services, used to provide personalized content.
  7. Feedback and Reviews: Any comments, suggestions, or ratings you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about products you view, search for, or purchase, including product preferences and reviews.

We obtain this data through various methods: user input forms, account creation processes, secure payment gateways, analytics tools, device settings, and third-party service providers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies include:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionality.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking anonymous usage data to improve our services and website performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once these purposes are met, we securely delete or anonymize your data. For example:

  • Financial transaction data may be retained for tax and accounting purposes.
  • User account information is kept until the account is inactive for a specified period.
  • Analytics data may be aggregated and used indefinitely for internal improvements.

Data Security

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the details provided below, and we will take appropriate steps to delete that information.

Your Data Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting our use of your personal data in specific situations.
  • Data Portability: Receiving a copy of your personal data in a structured format.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of these rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Us

For any inquiries, requests to unsubscribe from marketing communications, or data protection-related questions, please contact us:

  • Email: [email protected]
  • Postal Address: Rv Repair Edinburg Texas, Data Protection Team, [Address], [City], [State], [ZIP Code]